Our Story

What your travel agent does for you.

Here’s our story of what goes on behind the scenes to put that package deal together for you?

Firstly we talk to you and ask you many questions so that we understand what type of holiday you are after, that way when we put a package together we are meeting your specific needs and requirements.

Then a consultant with United Travel will research all airlines for the most economical fares available on the days you wish to travel – it is important that we know your preferred dates of travel and whether you are flexible with departure or return dates as ticket prices can vary considerably between one day and the next. We also have to consider the departure times as we do our best to match this to your requirements, how many connections are needed and whether you want a stopover or to fly direct. We are not affiliated to just one airline so we are pleased to offer you an unbiased proposal.

Next we contact our wholesaler to obtain accommodation availability and price multiple-options at several hotels or a particular hotel that is your preference and narrow these down to a couple of choices that will meet your requirements. We look at and price transfers to and from the airport to your suggested accommodation.

We make sure your passport is valid and where necessary we can arrange visas to countries that require them. We will advise you of the cost of insurance for the time you are away, additional tours you can take, a rental car if appropriate, as well as offering optional extras to you which we can also package up so that you can pay prior to leaving NZ thereby assisting your travel budget.

We can also offer cash passports to facilitate the carrying of foreign currency while you are away.

Finally we package all your documents, vouchers, tickets, insurance and a detailed itinerary (with an extra copy for your family or friends) into a United Travel branded wallet to present to you along with baggage labels and airline security information. A detailed pre-departure briefing will answer any questions you may have.

Everything you could possibly need we take care of so that your trip goes as smoothly as possible. This is what a ‘professional’ United Travel consultant does for you. We earn our keep doing work you don’t have time to do.

Do you want a hassle free holiday, one that meets your needs and requirements, one where you don’t need to search numerous websites to find deals or spend countless hours trying to put a trip together? One where you have a ‘real’ person you can call if you are unlucky enough to get caught in a strike/ ash cloud/ or cyclone! One where you need not worry about arranging transfers to get you places or booking that show you have always wanted to see? What about accommodation? Do you want a separate room for the kids, or a resort that caters specifically for kids or maybe you want somewhere private and secluded. Is that hotel you are looking at currently being renovated so won’t be as quiet and relaxing as you imagined? We know these things so can avoid these pitfalls for you. Do you want to feel confident that your holiday will be all you want it to be and have the security that you have a ‘real’ travel agent to contact 24 hours a day? For all this and more come and see your local United Travel Consultant to book your next holiday.



Our services cover all aspects of business travel.

• International & Domestic flights
  
• All Cruising
  
• Coach or Rail Touring
  
• Hotel Accommodation
  
• Unique Destinations
  
• Corporate Travel
  
• airport transfers